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Goto In Field Battery Test Does the charger function properly? No - Contact BrainMaster Technologies, 440-232-6000, and obtain an RGA # for a replacement charger. Yes - Try using your unit on another computer. (If you do not have another computer proceed to Step 6) Does the unit work on the other computer? Yes - Verify all settings on computer and try again No - Contact BrainMaster for an RGA # to return the unit for service

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