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Module Not Responding
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Posted: 29 Jun, 2007
by: Zirkle E.
Updated: 20 Mar, 2008
by: Collura T.
  1. Goto In Field Battery Test
  2. Does the charger function properly?
    1. No - Contact BrainMaster Technologies, 440-232-6000, and obtain an RGA # for a replacement charger.
    2. Yes - Try using your unit on another computer. (If you do not have another computer proceed to Step 6)
    3. Does the unit work on the other computer?
      1. Yes - Verify all settings on computer and try again
      2. No - Contact BrainMaster for an RGA # to return the unit for service

 
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