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DVD or MMP Player do not run at all
Your Windows system may be missing a DLL . You will need to copy the DLL from Microsoft's web site , or get it from another PC. To find the name of the DLL, run the BrainMaster Home Screen, then go to My Computer \ Local Disk C \ brainm.20, find the file and run it by double clicking on:
BMrMMPPlay.exe for MMP Player*
BMrDVD.exe for DVD player*
The Windows error box will tell you which DLL it needs.
Often, it is mfc70.dll that Microsoft for some reason does not always include. We have included a copy of many commonly needed DLLs in our software for your convenience. These DLLs are located at C:\brainm.20\extraavi\WindowsDLL'sto copy to windows system32 if needed
For DVD issues in Windows Vista & 7, please click here for more information.
*MMP and DVD player are optional purchases from BrainMaster Technologies. To purchase, please contact BrainMaster Technologies at 440-232-6000.
10 Mar, 2008
Here is one more solution from the list server:
I believe I solved the problem with the DVD player not working.
This is what I did...
I looked through the program folder to see what other DVD players were
installed on the computer. First, I found and deleted a HP DVD player
that came pre-installed on the HP computer (using the add/remove
program utility). When deleting this player, a pop up message warned
that there were 2 files that were shared files. It said that if I
deleted them, some other program might not work. I chose not to delete
them but wrote down the file name and location in case I had to go
back to them - ClAuDRC.dll and Claud.ax in C:\Program\HP\Shared Files\
DVD player still not working.
Second, I found a copy of the InterActual Player on the computer. This
is the program that often asks to load when you try to play a
Hollywood movie on your computer. I searched this in google and found
on Wikipedia that the program sets itself as the default player and
sends information about the computer user back to the company (like
spyware). I deleted this program from the add/remove utility then
found that the folder was still inplace in the programs area (although
it appeared empty). I deleted the folder.
The DVD player still did not work.
Third step...I moved those 2 files mentioned above out of their folder
(I am holding on to them in case some other programs stop working).
DVD PLAYER WORKING!!
I will test the DVD player in my next session with this client This is
set up on the client's computer in another city. I am running
neurofeedback sessions with them using gotomypc and skype with a webcam.
I hope this helps someone else with this problem.
|BrainMaster Optional Support Files for 2.5SE / 3.0 Software bmrsupportfiles.exe|
|DVD Player working on Windows XP - UPDATED|
|Generall troubleshooting help if something that used to work no longer works|
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