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I am Getting an error "Error 1242 Can't Open Video Device"

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Posted: 11 Jul, 2007
by: Mrklas B.
Updated: 27 Jan, 2011
by: Milicia R.

If you receive the error "Error 1242 Can't Open Video Device" please check the following things:

  1. Update Your Computer Graphics Card:  The information on your graphics card can be found under the "Advanced Settings" of "Display Options".  After you know your graphics card, find the updated driver on the Manufacturer's Web Site .
  2. Make sure you are running the latest version of required Adobe products*:  Update to the latest version of Adobe Flashplayer and Adobe Shockwave player.
  3. Make sure that you are running Directx9.0c or above:  The Directx can be found on Microsoft's website.  There is also a copy that is stored in the BrainMaster software at C:\brainm.20\extraavi.

When this has all been completed, please make sure that you completely shut down your system, then restart the computer.

Also read
document Generall troubleshooting help if something that used to work no longer works

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