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Glossary | Contact Us |
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Getting Started (13) Troubleshooting initial installation and configuration
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Computer and Windows Problems (8) Problems with Windows or Computer issues
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Software Problems (42) Something seems to be wrong with my software
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Hardware Problems (23) Something seems to be wrong with my hardware
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Showing: 1-20 of 30 »»
Articles
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Games in BrainMaster - how to use?
To use games in BrainMaster do the following:
Run BrainMaster Software
Select folder
Choose Run The Next Session
Click on the Window button
There are several games to choose from. To run a game simply click on the corresponding button
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DVD or MMP Player do not run at all
Your Windows system may be missing a DLL. You will need to copy the DLL from Microsoft's web site, or get it from another PC. To find the name of the DLL, run the BrainMaster Home Screen, then go to My Computer \ Local Disk C \ brainm.20, find the file and run it by double...
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Flash Player and Flash Games for BrainMaster - how to use?
The Flash Player in BrainMaster allows for the use of games created using Macromedia
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What does "Error Opening COM Port mean?
Check the serial cable connection. Make sure that both ends are securely fastened to the BrainMaster and your Computers
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BioExplorer with a BrainMaster unit?
Install BioExplorer Software. Use the software sent to you by BrainMaster
Open BioExplorer
Click on the BioExplorer menu then Devices (Top left of screen on the file menu)
Click on Add
Under New Device choose BrainMaster+, Click OK
Note: The
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Where do I find the instruction manuals?
You can find the instruction manuals by opening the BrainMaster software, double click on the BrainMaster Icon. Then in the Setup/Home Screen at the bottom there is a button that says "Product Manuals." This will then open another window with a list of files to help you...
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Puzzle for BrainMaster - how to use?
Instructions for Puzzle
Double click the puzzle icon in the puzzle folder.
You will the main screen, a square covered with one hundred thirty small blue squares. At the bottom of the screen are the four control buttons
1) Reset (Alt R) Makes all the blue squares...
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COM PORT problems
The attached articles help to solve com port problems.
The most important thing is to figure out what the problem is and solve it, not just "try everything". Unless you ensure that the COM port is installed in Windows, and know the COM port number to set, you can waste a lot of...
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Why am I not hearing the reward sounds?
Make sure you are getting points. If not, check the "not getting points" parts of the troubleshooting guide.
Make sure that the Reward Sounds is checked.
In the Training Control Screen click on Sound
Make sure Reward Sounds is checked.
If you still do not...
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Generall troubleshooting help if something that used to work no longer works
When something is "broken" that used to work, look for changes in the system. Ask:
Have any Windows settings changed?
Was any new software installed?
Was any virus or spyware protection installed or enabled?
Was any new hardware (e.g. Palm Pilot, Blackberry, wireless...
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Why will InnerTube and Particle Editor not connect with my BrainMaster?
Make sure that you are using BrainMaster 2.5 or above and have the Multi-Media Pack or a new login passkey from BrainMaster to allow Somatic Vision extensions.
If you need to upgrade or purchase a new passkey contact:
BrainMaster Technologies
(440) 232-6000
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Why am I getting a flat line with an occasional blip in the EEG?
This may occur when you try to use a wideband 2.5 amplifier with 2.0 software. You must use 2.5 software with wideband amplifiers
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Why does my BrainMaster pass key for BioExplorer Enhanced not work?
If BioExplorer is not accepting your BrainMaster Enhanced Passkey, check the following.
Make sure that you have selected the appropriate
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Will Inner Tube and Particle Editor work with BrainMaster 3.0 software?
Yes. Inner tube and particle editor will work with Brainmaster 3.0 for Atlantis.
However like with the 2.5 version, you still need the somatic vision / spare 12 passkey. Make sure to ask for this special key when ordering.
To find out if you have
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Sounds Not Working - No Sound at All
Are you receiving sound upon windows start up?
Make sure your speakers are turned on and plugged into the proper jack in the sound card
Click Start, Control Panel, then double click on Sounds and Audio Devices (Classic View)
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Interference Problems
Some interference can be minimized by braiding or weaving the leads together, in a group of 3 or 5. This will reduce the amount of interference from sources of electromagnetic radiation..
Also, moving the BrainMaster module to a different part of the desk, away from the computer...
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My signal pauses with each reward sound on Vista. How do I fix this?
Solution,
go to:
- Control panel (classic mode)
- Sound
- properties
- enhancements
- disable all enhancements
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How do I select the second channel on channel two when using BioExplorer with BrainMaster?
Make sure you are using Capture mode instead of Playback mode.
Use the second channel output from the BrainMaster Object.
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What does the error message "Buffer Overflow" mean?
This message is caused by the inproper closing of the Training Control Screen. When the Training Control Screen is improperly closed, the BrainMaster amplifier still thinks it is in the last session. When you attempt to start a new session you will get the Buffer Overflow error message.
To close...
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Battery Problems
The BrainMaster 2.0 and 2.5 amplifiers do not have any visual indicator to let you know when your battery is charging properly. Care must be taken to ensure proper charging. Please note that the BrainMaster must be turned OFF for the battery to charge. The battery does not charge while the...
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